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Legal
Returns & Refunds policy
Alx takes the utmost care to package and deliver products securely. To minimize risks, Alx has chosen to insure and track shipping options. If you have any questions or concerns regarding your purchase, please contact us at contact@artistalx.fr, and we will do our best to assist you.
It is the responsibility of the buyer to carefully choose their products and ensure that all required fields in the order form are accurately completed. Alx is not liable for any errors or omissions made by the buyer during the ordering process. By submitting an order, you confirm that all details provided are accurate and final.
Alx is not responsible for delays in delivery or disruptions caused by transport strikes or other issues related to carriers. We recommend staying informed about potential disruptions in your area.
Please note that all sales are final. Alx does not accept returns or provide refunds under any circumstances. This policy applies to all products, including but not limited to personalized or custom-made items.
By placing an order on artistalx.com, you acknowledge and agree to this no-returns policy.
Thank you for your understanding.
